About Acoustix Hearing

Acoustix Hearing was founded over a decade ago when Thomas Müller had a vision  of a hearing clinic that was more than just a retailer of hearing aids. Unlike many other audiology clinics, Thomas wanted Acoustix Hearing to be trusted, independent and the supplier of cutting-edge hearing technologies that would solve the diverse needs of his customers.

From the beginning, Thomas made a point of not being tied to any particular hearing aid manufacturer in order to provide advice that was unbiased and would not favour any specific brand.  This independence means that Acoustix' customers always get the hearing solution that is right for them, rather than one that benefits the hearing aid manufacturer.

The team at Acoustix Hearing have several main areas of focus - hearing testing, hearing aids, hearing protection and custom In-ear monitors.  At all times, they endeavour to provide the very best advice, the most appropriate hearing product solution and the most relevant services to their customer. Their skills in diagnostics and their understanding of rehabilitation technology make them acknowledged experts in these fields.

Acoustix Hearing has industry-standard certified hearing test facilities, audiology equipment and is abreast of the latest in hearing technology.

Acoustix Hearing is located at 347 Remuera Road (opposite BNZ Bank, down laneway) and is close to the Greenlane motorway interchange. They have free off-street customer car parking available and are along major bus routes with nearby bus stops in either direction for those who prefer using public transport instead.

Opening hours and appointment times:

  • Reception is open Monday - Friday 8.30am - 5.30pm.
  • Early morning or late afternoon appointments may be available, please discuss when you contact us.
  • Saturday mornings may be available and are by appointment only.
  • Home visits are available

Thomas Müller - Hearing Aid Specialist & Director

Thomas has over 25 years of experience in the  hearing aid industry and particularly enjoys  challenges and opportunities that leverage his  expertise in the field. He is a qualified Audiometrist (Cert IV Audiometry, Diploma in Hearing Device Prescription and Evaluation, TAFE, NSW, Australia).

He originally started out in Switzerland as a qualified Precision Engineer, and further qualifications in Electronics and Microelectronics provided him with an opportunity to join a leading Swiss hearing aid manufacturer where he could focus on specialist hearing aid repairs and manufacturing.

After extensively travelling around the world, Thomas chose to settle in New Zealand in 1989 and joined a major audiology retail clinic to extend his knowledge on all brands and makes of hearing aids. He headed the clinic's service department, which carried out repairs, and the in-house manufacturing of custom-made In-the-ear hearing aids for the New Zealand market. While in this role, Thomas refined his knowledge on the comparative quality of hearing aid technology through visiting various manufacturers in the USA and Europe.

In recognition of his significant experience in hearing aid technology, Thomas was invited to join a leading hearing aid manufacturer in 1994 where he established a world-class production and service support for nationwide distribution, which contributed to the company's significant growth of market share in New Zealand during that period.

Thomas' key area of expertise is in the technology of rehabilitative audiology and he has a long and substantial history of providing consulting advice to various audiologists within and outside of New Zealand on all aspects of this area.

"My commitment to you does not end after you've bought your hearing aid"


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